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Calaway Solutions
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Instant Lead Notifications

An automatic alert that reaches the right person the moment a new lead comes in—by text, email, or both—so no inquiry sits unseen.

When it helps

This is usually a fit when:

  • Leads arrive through a website form, phone, or social and aren't seen right away
  • The first response often comes hours—or days—later
  • You want a specific person or team notified based on the type of lead
  • You're losing business to whoever replies first

How it works

We connect to where your leads come in—web forms, a phone or text line, a scheduling tool, or a CRM—and set up an instant notification with the details that matter. Routing rules decide who gets alerted for which kind of lead.

  1. 1A visitor submits your contact form
  2. 2The lead is instantly texted or emailed to the assigned person with the key details
  3. 3They respond while interest is still high
  4. 4The lead is logged so follow-up doesn't get lost

What it delivers

  • Faster first response, which improves the odds of winning the lead
  • Fewer inquiries lost to slow follow-up
  • Clear ownership of who responds
  • A simple record that a lead came in
AvailableBuilt, usable, or ready to implement.

Who it’s for

Any business where a quick response wins work—service businesses, schools, studios, contractors, and local shops.

What you can customize

  • Which sources are watched (forms, phone, social, CRM)
  • Who is notified, and routing by lead type or location
  • What details appear in the alert
  • Channel: text, email, or both

Questions

Do I need a new CRM?

No. This works with the tools you already use. If you don't have a CRM, notifications can still route to a person or a shared inbox.

How fast is “instant”?

Alerts typically arrive within seconds of the lead being submitted.

What does setup depend on?

Your lead sources, your existing tools, the routing rules, and who should be notified.

Let's find the practical next step.

Tell us how this shows up in your business. We'll help you weigh the options and choose the simplest approach that actually solves it.